FAQ (Frequently Asked Questions, General Help, Advices…)

FAQs by Sailboat RC

1. HOW CAN I PAY?

In the first question of our FAQ, we’ll elaborate on the payment options available on our webshop www.sailboatrc.com:

• Credit card (Stripe) – Direct, secure payment via credit cards (instant transfer)
• Direct bank transfer – Bank, postal & Western Union transfers (slower transfer, usually takes up to 1–3 days for confirmation sometimes)
• PayPal – PayPal online payment gateway (instant transfer)
• Alipay – Alipay online payment gateway (instant transfer)

💡 Please note: Fees apply based on the payment method chosen to cover transaction costs. Direct bank transfer has a fixed cost, while others apply percentage-based fees.

Ordering via email:
If you prefer to place an order by sending us an email with all necessary details (instead of using the webshop yourself), please note that a €50 administration fee will apply. This fee covers manual order creation and admin work; it does not apply to warranty/legal complaints.

🔥 To avoid unnecessary fees, we highly recommend placing orders directly through our webshop. This allows us to focus on what we do best—building outstanding RC sailboats and parts!

⚠️ Important notice for EU customers (companies):
If you order as an EU VAT-registered business and provide a valid VAT ID in your company’s name and the goods are shipped to another EU member state, the invoice may be issued under the reverse-charge rules (VAT not charged), subject to validation. This can significantly reduce your expenses when buying from within the EU. Businesses can also benefit as the purchase can be recorded as a business expense often, which improves financial reports and balance sheets too.

Thank you for choosing Sailboat RC—happy sailing! ⛵

Depending on the payment option you have selected, the following will happen:

Credit card (Stripe) & PayPal & Alipay (direct secure payment)

  • You will be redirected to a secure payment gateway (Stripe, PayPal, Alipay), where you will complete the transaction — total price with shipping and handling fee (the total amount of funds is required using the online gateway; it’s a one-time payment).
  • Check your email: you will receive two emails, one from our webshop (order confirmation), and another from an online payment processor (Stripe, PayPal).
  • After we have received your payment (confirmation), our workshop begins to craft your boat (or any other component).
  • After we have completed the work, the item is sent to you via the shipping option you have selected in the webshop.
  • We email you the tracking number of the sent package, so we can both monitor the arrival of your item(s).

Direct bank transfer (bank & postal & Western Union transfers)

  • You will receive the order (invoice) in your registered email.
  • 20% of the total amount is required as “prepay” (pay in advance) if you wish to use the prepay option. There is also a deposit item if you wish to go with that option for custom IOM K2 or Kantun S IOM orders on our webshop.
  • After we have received your partial payment, our workshop begins to craft your boat (or any other custom order).
  • After we are nearly 100% of the completed work, almost finished, you are required to complete the remaining payment.
  • The item is sent to you via the shipping option you have selected on the webshop.
  • We will email you the tracking number of the sent package, so we can both monitor the arrival of your item(s).

Order locking & support

  • When you place an order and settle payment, we usually lock orders within 3 days once production planning starts. Changes may be possible before locking, or later with an admin fee / lead-time change (case-by-case).. This way we reduce waiting time for all, considering that our shipments are being sent everywhere worldwide in 50+ countries.
  • Feel free to send us email, WhatsApp, Instagram, or Facebook message if you need urgent assistance around your orders, WhatsApp is often fastest.

Please note (payments)

  • Issued invoices require partial payment in advance (20% of the total at least) and you can use direct bank transfer for this option.
  • Online instant processing services (Stripe for credit cards, PayPal, and Alipay) require complete transactions at once with the full amount of the order total (but for boats you can always order deposit items only, of course).

Price change clause

For long lead-time custom orders, if material/shipping costs change significantly, we may propose a price adjustment before continuing. If you don’t accept, you can cancel and receive a refund of amounts paid minus any non-refundable, already-incurred costs explicitly agreed in advance (e.g., special-order materials)

Shipping options

You have several options regarding shipping. You can also arrange your own courier or personally pick up the item from our shop—please email us for that. All shipping times are our best estimates and we can’t guarantee any deadlines exactly.

1) Standard shipping → HR Post

(Slower global delivery: ~3–45 working days)

  • Tracking behavior: The tracking code for HR Post is updated only when the order leaves Croatia (Zagreb) and then again only when it arrives at the destination country’s Customs (border). In between those two events, the exact location of your shipped parcel is not refreshed/updated from postal services worldwide, so HR Post’s system does not get those updates from other countries.
    • This usually means your package is in international waters on a cargo boat or traveling by train/van/airplane between borders, and you can’t see updates of the exact parcel location before it reaches your border and gets scanned by Customs in your country of delivery.
    • English tracking link: Track my shipment (simply use our provided tracking code and enter it there to see if your parcel left Croatia from Zagreb, or if your parcel arrived at your Customs).
  • Why choose HR Post: It’s the most affordable method at checkout and helps reduce overall costs. However, it comes with slower delivery and limited tracking updates once it leaves Croatia, and it does not include insurance in case of any issues. You will see a tracking update from Zagreb (our main postal center and national exit point) and new updates only after the order arrives to your Customs.
  • Typical timing guidance:
    • Croatia: ~3–7 days
    • Nearby European countries: ~6–10 days
    • Europe (general): ~15–25 days
    • Outside Europe: ~25–35 days (international travel can sometimes reach even 45 days, especially around peak dates like New Year)
    • Sometimes dispatches travel ~10 days to your country and then sit in ports/warehouses ~30+ days due to overloaded Customs—this happens fairly often.
  • Insurance: This method does not offer full insurance if the package gets lost or damaged, and we can’t refund for any damages with HR Post orders. Our estimate is that around 99% of all packages worldwide are delivered successfully without issues. You should receive it from your national postal service (e.g., USPS in the USA). For EU consumers, statutory rights apply. Choosing an uninsured method may limit what we can recover from the carrier, but it does not remove rights that cannot be excluded by law.
  • If delayed: If you still haven’t received your order 60 days after we shipped it, kindly email us so we can open a Search Warrant and officially investigate your parcel (this sometimes helps resolve very rare issues).
  • If tracking shows Delivered, it is treated as delivered unless the carrier confirms misdelivery. If you requested no-signature/leave-safe, you accept that risk.

2) Shipping courier / delivery → DPD, FedEx, GLS, TNT, or Premium HP Post

(Fast global delivery: ~2–8 working days worldwide)

  • Tracking is updated regularly so you can follow your parcel.
  • This is the most secure and very fast way to ship. Insurance is included in case anything happens to your parcel, so we can refund the total amount of the invoice or re-ship your order ASAP if you prefer.
  • If tracking shows Delivered, it is treated as delivered unless the carrier confirms misdelivery. If you requested no-signature/leave-safe, you accept that risk.

3) HR Express

(Delivery ~3–12 working days)

  • Currently not available! Email us if you need exactly this service (ex EMS postal service).

4) Delivery on event / upcoming sailing events → Personal pickup

  • If possible, email us first. VAT charges will be applied with this option, but you can get a discount coupon code for the full amount of VAT if you fill our paperwork and have it stamped by Customs upon exiting Croatia.
  • Send us those stamped papers after you return home and we will send you the full amount of VAT in the form of our discount coupon code (usable on any future purchase, or transferable to anyone else).

How to calculate shipping on the website

All shipping costs (to any country or address) can be calculated easily on our website, as they are specific for each item and location.

  1. Add your desired items to the Cart.
  2. Click the Cart button (upper right) to go to the Cart page.
  3. At the bottom, find “1. Calculate shipping.”
  4. Enter your Country, State (if applicable), City, and ZIP/Postal code.
  5. Click “Update totals.” The Cart will calculate shipping costs for you.

Super fast express shipping (on request)

Email us if you need SUPER Fast Express Shipping (24h or 48h) around the globe. It can be arranged if required, with significantly higher shipping costs.

If you need faster production than our stated lead time on IOM sailboat items, please contact us—we often have special deals. Our personal record was manufacturing and successfully delivering a fully equipped Premium K2 IOM in just 7 days (from Croatia to Chile, delivered ready to sail a regatta, 100% optimized and trimmed).

Please note (delivery variability & rare adjustments)

  • Delivery varies due to selected shipping methods; disruptions in global logistics chains can still cause delays considering everything going on in the world after COVID-19.
  • We reserve the right to update the shipping cost if necessary—this happens rarely, typically for very big orders or for islands/exotic/remote locations after the order is made. In that case, we will contact you via email; you can choose to accept or to get a refund per our policy and terms of agreement.
  • All shipping methods we use are reliable; on very rare occasions some issues can come up. We have sent thousands of orders worldwide for more than a decade.
  • If a remote-area surcharge applies, we’ll email you. You can pay the difference or cancel for refund.

Shipping after COVID-19 notice & new regulations

The following countries have restricted shipping for Post shipping (HR Post method only). Our Shipping/Courier delivery is not affected by this restriction.

Updated list (HR Post not available):
Australia (smaller orders only up to 2 kg are allowed for AUS!), Bangladesh, Barbados, Chile, Colombia, Iceland, Indonesia, New Zealand (smaller orders only up to 2 kg are allowed for NZ!), Paraguay, Peru, Philippines, Puerto Rico, Singapore, South Africa, Uruguay.
Orders for Russia and Belarus are completely blocked in international shipping traffic by the EU.
This was a COVID-19 measure or Customs rule from the listed countries and their postal companies are not allowing shipping with postal service. It is not a Sailboat RC measure—thank you for understanding.

Additional reservation of rights

We reserve the right to update the shipping cost for some islands or exotic/remote locations after the order is made, or if the shipping companies ask for more than you paid for shipping in your order. In that case, we will contact you.

Seasonal peaks & extraordinary events

Be aware that shipments around Christmas/New Year and Easter might be delayed due to the “gifts season.” Shipping companies sometimes charge extra due to unforeseen circumstances in global routes (e.g., COVID-19, the closing of the Suez Canal (2x times), drastic reductions of traffic in the Panama Canal, etc.).
The good news: we asked to cover extra shipping costs only maybe 3× times on every 1000× orders, so that basically never happens and we will do everything to keep it that way.

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Digital products are delivered electronically and are non-refundable once access/download begins (where legally allowed).

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By making an order on our website you accept these terms and you agree to them completely.

Order confirmation & account access

If you have placed your order and completed checkout by making a payment, you will receive a confirmation message on the website as well as a confirmation email. After that, your order status will be Processing. You can check the status at any time by logging into your account on our website, using the login details you provided when placing your order (if an account was created during checkout).

Standard production & shipping timeframe

Our standard shipping timeframe is approximately 25 days (+/− 5 days), depending on the complexity of your order. For example, sails manufacturing takes more time compared to IOM fittings or DF65 spare parts, which we usually ship in about 15 days.

Peak seasons

⚠️ Important: During peak seasons—especially around major regattas—we experience a high volume of orders and emails, which may cause slight delays. If your order is urgent, please email us immediately so we can prioritize your order accordingly.

Model-specific lead times & express production

Make sure to read the product descriptions carefully, as certain items may have specific lead times. For example, our K2 and VISS IOM sailboats almost always have a waiting list from many sailors all over the world, and the fastest standard production time is around 8–10 months. The correct lead-time approximation is always stated on each item description (please scroll the whole item page to look for it).

If you need it sooner, we offer express production (as fast as 10 days) for an additional fee. Please contact us via email to arrange this option— in the past, we have successfully delivered fully equipped IOM boats within record times! Our top record was set by delivering a fully equipped IOM to South America within only 48 hours (yes, just 2 days to manufacture all and to ship to the other side of the world). This speedy delivery started counting from the payment settlement date until it reached the buyer, who cleared Customs as soon as possible as well. It was one important regatta and a sailor in South America got recommendations that Sailboat RC was the only one who could help this fast with a brand new complete IOM sailboat (which has most titles behind their name, by the way). As he wanted to sail a lot, we made this possible with a stellar support crew that reacted super fast and a manufacturing crew that managed superbly all the needed tasks. Although it took a significant financial toll to cover all the costs, the end result was one very satisfied sailor who had immense fun with a top-notch IOM (K2 back then) and he enjoyed some good times with his friends at a regatta that week!

Tracking & FAQ

Once your order has been shipped, you will receive a tracking code via email to monitor your shipment. For more information on shipping and tracking, please check our FAQ section.

🚢 Thank you for choosing Sailboat RC — we’re excited to get you on the water!

VAT, invoicing & declaring value

We don’t mark parcels as gifts and we ship with the exact value. Each country has its own tax policy and rates.

  • If you purchase with Valid EU VAT ID (verified) + shipped cross-border within EU + B2B invoicing rules apply, your order will be without VAT inside the EU.
  • EU VAT is also generally not charged on exports (for orders shipped outside EU), but local import taxes/fees may apply in your country.

If you’re ordering as a private individual (not a company)

There are two possible scenarios regarding VAT:

A) Shipping inside the EU → VAT is applied at checkout per OSS EU VAT rules, where each country has its own VAT rate.
B) Shipping outside the EU → No VAT is applied at checkout (export outside the EU).

Customs responsibilities

  • Outside the EU: It is up to buyers, upon package pickup in your country, to manage taxes with your Customs department.
  • Inside the EU: You don’t have to do anything if the VAT was already calculated during checkout.

Please note: You can contact your Customs department to get detailed information about tax rates and any import costs outside the EU. (International items may be subject to customs processing and additional charges.)

Alternative order types (may affect import fees)

There are different types of orders that can legally change your Customs (import) fee and taxes. Email us first if you need to check these options and we will try to help if possible, considering Customs rules vary from country to country and we have many different types of orders.

  • An administration fee of €50 will be applied for this extra management work by our support crew.

Email: info@sailboatrc.com

What happens if you refuse delivery or don’t pay import duties/taxes upon order arrival?

If you refuse delivery of your order (for example, because you don’t want to pay import duties, taxes, customs fees, or other charges requested by the carrier or customs), the shipment will typically be handled by the carrier in one of the following ways, depending on the destination and local rules:

  • Returned to sender, or

  • Abandoned / destroyed by customs or the carrier.

In all such cases, you remain responsible for any costs incurred, which may include (but are not limited to):

  • Return shipping / redirection fees

  • Customs processing fees

  • Import duties and taxes assessed during the import process

  • Storage, handling, or administrative charges

  • Fees related to disposal/destruction, if applicable

If the shipment is returned to us, any refund (if applicable) will be processed only after we receive the returned goods, and it may be reduced by all return-related and carrier/customs/administrative charges that we will have in this case.

To avoid unexpected costs, please check your country’s import duties/taxes rules before ordering —contact us first if you need help.

Returned-to-sender refunds (if any) are processed only after receipt and inspection, and reduced by all carrier/customs/admin costs.

When you don’t need a rig/transport box

You don’t have to buy a Rig Box for IOM class or a Transport Box for DF65 if you are arranging personal pickup of the boat and if you don’t order assembled (complete) rigs from us in your order.

When a rig box is required

A Rig Box must be included only if you order complete (assembled) rigs and you require shipping (no matter which method: courier, classic postal, or on-event delivery).

“Packaging for Rigs (No Rig Box option)”

There is also a possibility to order “Packaging for Rigs (No Rig Box option)”—you can find it in our shop under that name.

  • With it, you will get a special shipping/transport box for IOM rigs without needing to order a Rig Box for your order and complete rigs.

So, to sum up: only when the customer arranges personal pickup are you not obligated to purchase a Rig Box (and you do not need “Packaging for Rigs”). For safety of the gear, a Rig Box, Packaging for Rigs, or Transport Case must be included when completed rigs are selected in the order.
(Of course, Premium K2 IOM Easy Order has the Rig Box included in the price already, as it goes with full equipment—Premium K2 already has it in the price.)

Suma summarum (capacity & protection)

  • Rig Box or Packaging for Rigs (or Transport Box) are must-have items if an order with rigs is being shipped—for protection and safe shipping.
  • Up to 4 rigs with mounted sails can be placed inside one Rig Box.
  • Packaging for Rigs can fit 2 or 3 rigs (depending on items—please contact us).

Bonus tip

Our Rig Box pairs excellently with our Boat Stand, which can be fitted inside it and also from outside of the Rig Box frame—so you can always have one free hand while carrying your things at a regatta! :)

Warranty & refunds — overview

This section explains (A) statutory consumer rights (especially for EU/EEA/UK consumers), (B) our commercial warranty, and (C) our store policies for returns/refunds (including non-EU and B2B).

A) EU/EEA/UK Consumers – Right of Withdrawal (14 days)

If you are a consumer in the EU/EEA/UK and you purchased eligible physical goods online, you generally have the right to withdraw from your purchase within 14 days from the day you (or someone you designate) receive the goods, without giving any reason.

  • To use this right, email us at info@sailboatrc.com within the 14-day period with your order number and a clear statement that you want to withdraw.
  • You must return the goods without undue delay and in any case within the legally required timeframe after notifying us.
  • Return shipping costs are paid by the customer, unless mandatory law requires otherwise.
  • You may inspect the product as you would in a store. If the product is used/handled beyond what is necessary to inspect it, you may be responsible for diminished value where permitted by law.
  • Refunds are processed according to applicable law after we receive the returned goods (or proof of return), using the original payment method unless otherwise agreed.

Important withdrawal exceptions (where legally permitted): the withdrawal right may not apply to personalized / made-to-order items (including signed/personalized products), and may not apply to certain sealed goods once opened (if applicable).

B) Non-EU orders and B2B orders – Returns & refunds (store policy)

For orders shipped outside the EU and for B2B (business) orders, discretionary returns/refunds are generally not offered, unless we approve it in writing by email in advance.

If we approve a return for a non-EU or B2B order:

  • All return shipping costs are paid by the customer.
  • All customs, brokerage, and any additional import/export costs are paid by the customer.
  • A restocking/administration fee may apply, typically 10%–50% depending on the case and the condition of returned items.
  • Any refund (if granted) is processed only after the item is received and inspected, and will be reduced by all costs we incurred (outbound shipping, return shipping/handling, customs/brokerage, payment fees where applicable, and any restocking fee), to the extent permitted by law.

C) Shipping method matters (HR Post vs Courier)

We offer different shipping methods with different levels of tracking/insurance.

  • Courier shipping typically includes strong tracking and insurance/coverage (as shown at checkout).
  • HR Post (economy postal service) may have limited tracking and does not provide insurance.

Non-EU and B2B: If you choose HR Post, you accept the risk that compensation for loss/damage may be unavailable.
EU Consumers: mandatory consumer rights apply regardless of the shipping method, however choosing an uninsured method may limit what can be recovered from the carrier and may affect practical outcomes/timelines.

D) Damage / missing items – inspection & evidence (VERY IMPORTANT)

Please inspect your parcel immediately upon delivery.

  • Report any damage or missing items within 72 hours of delivery (ideally sooner) to info@sailboatrc.com.
  • Provide photos of: outer box (all sides), shipping label, protective materials, and the product damage/missing area.
  • For high-value shipments, we require an unboxing video (or continuous photo sequence) from the first opening of the parcel.

Carrier claim window note: if damage/missing items are reported after 7 days from delivery, we may be unable to file a carrier claim, which can limit what we can recover.

E) “Delivered but not received” (porch theft / safe-place delivery)

If tracking shows DELIVERED, the shipment is treated as delivered unless the carrier confirms misdelivery or a valid investigation proves otherwise.

If you requested no signature, “leave in a safe place,” or similar instructions, you accept the risk of loss after delivery scan, subject to mandatory consumer law where applicable.

F) Lost parcels

If a parcel appears lost, contact us first by email.

  • For Courier shipping: if the carrier confirms the parcel is lost, we will provide a replacement or full refund (our choice, unless mandatory law requires otherwise).
  • For HR Post (non-EU and B2B): if the parcel is lost and no compensation is available from the postal operator, we cannot provide a refund beyond what the carrier provides (typically nothing).
  • EU Consumers: where mandatory law requires delivery or refund for lost goods, we will comply with applicable law regardless of shipping method (investigations may take longer for economy postal services).

G) Our commercial warranty (in addition to statutory rights)

This warranty applies in addition to your statutory rights.

  • 2-year warranty for a complete IOM yacht body: hull and supporting structure, fin, rudder, bulb, bumper — covering factory defects.
  • 6-month warranty for smaller spare parts for IOM (e.g., winch, drum, servo, battery, deck patches) — covering defects present at delivery.
  • If we install and optimize electronics inside the hull in our facilities, you get +6 months extra warranty for the winch we installed (e.g., total 12 months for an RMG winch installed by us, where applicable).

Warranty remedies: repair, replacement, or discount/coupon codes, at our discretion, unless mandatory law requires otherwise.

Warranty exclusions: normal wear and tear; misuse; crashes/impacts; improper assembly, maintenance, or storage; water ingress caused by improper setup; unauthorized modifications; third-party installation errors; consumables and wear items (e.g., lines/ropes, tapes once used, sails subject to wear, adhesives, normal battery aging), unless defective at delivery.

To request warranty support, email info@sailboatrc.com with order number, description, and photos/video. We may request return of the part for inspection; shipping is paid by the customer, unless mandatory law requires otherwise.

Short answer

Basically, the answer is very simple: it will not. And to answer your next question—yes, we are sure. Many positive reviews and our extensive experience have proven this worldwide. And you are free to see IOMICA official Hall of Fame as a definite proof we mean serious when we speak about quality and general performance that stands behind whole Sailboat RC brand – simply the most awarded brand in whole history of IOM class, not just last decade.

Reliability in the real world

So far, cases of structural issues have been exceptionally rare, and the chances of it happening to you are super slim. However, if somehow our factory issued a hull that did not meet our state-of-the-art quality standards, our support crew will gladly assist you.

Over the years, we have manufactured many top-quality IOM sailboats under our brand Sailboat RC (continuing the legacy of the former Jelacic Sailing brand), and a huge number of them are still sailing perfectly after 7–8 years, and some even after 10+ years.

Why our hulls are different

If you’re new to RC sailing, here’s what makes us different:

  • ✅ Premium fibreglass construction: Extremely strong and durable—unlike the plastic hulls found in cheaper RC boats.
  • ✅ UP-based gelcoat: Ensures excellent connection to the epoxy laminate, offering protection from environmental factors and UV radiation.
  • ✅ Relentless R&D investments: We continuously enhance our manufacturing processes to deliver lightweight yet extremely strong hulls.
  • ✅ Proven results: Absolutely stellar results with many trophies and gold medals that confirm our philosophy of maximizing performance to ultimate levels (check the official IOM Class Hall of Fame).

Stress tests (do not try at home)

In several videos on our social media, you can see our hulls tested under extreme conditions:

  • 🎥 A 100+ kg person standing on top of our Sailboat RC IOM hull (K2 in this case) — and it did not break.
  • 🎥 A full-force impact against a steel beam — only minor scratches and easily repairable damage on our IOM hull.

(We don’t recommend trying these tests at home.)

If something ever happens

As we say—anything is possible in this world, and if you’re ever in the rare situation of experiencing a structural issue, we’re here for you. Our stellar SRC customer support team is always ready to listen and help.

With our proven track record and a presence in 50+ countries, you can be confident that you’re choosing a brand that stands behind its work—without gimmicks, hidden clauses, or overcomplicated warranty policies.

🚢 Sail with confidence – choose Sailboat RC!

Already own a RigBox?

If you already have your own RigBox and want to order complete rigs from us, there is no need to purchase a new Rig Box (although we highly recommend it, as it’s praised by many professional RC sailors worldwide).

What to add instead

Simply order your desired complete rigs (+ sails if needed) and, instead of adding a Rig Box to your cart, add:

👉 Packaging for Rigs (No RigBox Option)

This special shipping case ensures secure delivery of your rigs to any location around the world.

Requirement when ordering rigs

Please note: it is required to include either a Rig Box or Packaging for Rigs (No RigBox Option) in your cart when ordering rigs. One of these items must be selected to ensure proper shipping.

Important fit check

🔥 Important: Check if your current RigBox dimensions match the dimensions of our rigs, as we now offer both new (shorter) and old (longer) designs.

Happy sailing and safe shipping! ⛵

K2 / VISS IOM hull — built for speed, reliability, and long life

K2 / VISS IOM hull has many special features that make it super fast, reliable, and of excellent quality, ensuring your sailing adventures for years to come. We strive to offer state-of-the-art RC sailboats, which is why our hulls not only perform brilliantly but also look astonishing.

Imagine after years of sailing and countless memories on IOM regattas, you pass it down to your kids—what a great legacy! Our IOM sailboats are built to last, so whether you choose to pass it on or sell it, you’ll have a valuable asset that holds its worth.

What you get (high-quality items & specifications)

Exclusively made by Sailboat RC

  • K2 / VISS IOM hulls are manufactured in our singular production facility in Split, Croatia (Made in the EU), with no other companies or individuals involved.

Fin & rudder — in-house

  • Sailboat RC designed & manufactured the fin, and our rudder is also made in-house, utilizing a new Sailboat RC design with a triaxial fiberglass carbon weave.

Bulb options

  • Precise metal mould with carbon and fiberglass outer shell reinforcement, allowing you to customize your sailboat to your needs.

Advanced vacuum bagging technology

  • Optimizes the stiffness-to-weight ratio and significantly enhances structural longevity.
  • Recognizable through distinct patterns in the interior fiberglass fabric, ensuring durability and performance.

Every K2 hull is engineered with:

  • Precise bonding to minimize imperfections from potential voids.
  • Consistent pressure application, ensuring uniform structural integrity.
  • Optimized core-to-facing adhesion to maximize mechanical performance.

K2 IOM — equipment included

  • Sailboat RC-optimized RMG winch (with self-tensioning spiral drum)
  • High-quality Futaba rudder servo
  • Advanced interior sheeting setup and servo/tiller connector
  • Black deck patches included (custom colors available upon request)
  • Comprehensive instructions (PDF) for easy final assembly
  • Alignment jigs to ensure perfect fin/bulb and rudder installation
  • Every boat undergoes leakage and quality checks before delivery

Outer shell — pigmented UP-based gelcoat

Ensures:

  • Excellent bonding to the epoxy laminate for superior durability
  • UV protection to prevent environmental damage

No-paint technology benefits:

  • Hard, hydrodynamic smooth surface that is easy to maintain
  • Retains its original shape better than painted surfaces
  • Less visible scratches over time
  • Easy repairs with a free pigmented epoxy resin sample included
  • Easy restoration through simple wet sanding and polishing
  • Self-adhesive patches can be removed without damage to the surface

Built to endure

With a curing temperature of 35–40°C, our K2 IOM class sailboats are designed to withstand the toughest conditions while retaining their elegance and performance.

Ready to set sail?

Ready to set sail with a K2 or VISS? Experience the ultimate combination of performance, durability, and timeless design! Results speak best for themselves—just check the IOMICA Hall of Fame… ;)

How to reach us? Well…

You can contact us at:

Response time: We aim to reply as soon as possible. Typical response time is a few days, but during production peaks, regattas, vacations and travel it can take longer.

For faster help, please include in your email:

  • order number (if applicable)
  • product name
  • clear description of the issue/question
  • photos/video (for damage, missing items, or warranty claims)

If you don’t receive a response

Feel free to reach out to us via social media. Two great ways to get in touch:

We’re here to help!

Keep RC sailing thriving

Well, each one of you can also help to promote this beautiful sport/technical culture in the world. RC sailing (such as IOM class, for example) has a really long tradition, and our grandparents were working passionately with them—teaching grandkids about the values of keeping things structured, doing the repairs, understanding deeper (RC) sailing concepts and tactics, upgrading hulls and polishing them, making them long-lasting, and proudly passing them on to next generations. Many IOM sailors will understand this on a totally deeper level and we encourage you to dive into that feeling as well.

Basically, on its basis RC sailing has true positive human values, and one of the most important ones is taking care of something beautiful in this world and forwarding it to the next generation with pride. Of course, that always takes substantial effort, but we accept that with love and understanding, so we look at it from a different angle: work stops being just working if you enjoy it and if it is fulfilling you truly. IOM class lasted for many decades because of many good reasons behind it, and people will always follow something which has proven excellent values in it with an exceptional organization that is really caring for its members.

A simple way to help it grow

There is always a way to help it grow. By simply leaving 5/5 stars in a review on any of the following links, you are helping us and also promoting the whole RC sailing community around the world for many new enthusiasts who will follow you! Tell them what you liked here:

Google:
https://g.page/sailboatrc/review?rc

Facebook:
https://www.facebook.com/sailboatrc/reviews/

Go, and be the change you want to see in the world! Just 30 seconds of your effort (while typing a review or simply clicking 5/5 stars) will definitely help a lot and we appreciate it. Please do not be a passive observer if you love RC sailing—many plastic toys can be bought cheaply wherever you turn, but we would like you to understand the deeper meaning behind our story that many people around the world cherish together with us in our big global Sailboat RC family.

Build local community & keep exploring

Gather around in your local community, share your ideas, travel around and explore the world. We are always striving to send only high-quality work to each one of you so that you feel confident it will not break down if you travel many miles to get to the regatta—as that could only waste your efforts and make you frustrated, which is completely understandable. That is why we are using the most advanced & innovative technologies to manufacture our IOM sailboats and ensure that you will love the performance and have fun for many years to come with your RC sailboat—especially considering power, design, speed, quality of finish, agility, and all other capabilities which firmly stand behind our work in the IOM class.

This is a wonderful opportunity to meet many more true RC sailing enthusiasts around the globe, so you are now ready to embark on a true RC sailing adventure. Show that you care for the RC sailing community by being kind to others, so you can also follow a great tradition that many walked so proudly before you. Thank you.

Adding items to an existing order:

A) Adding items to an existing order

In many cases we can add items to your existing order to save shipping costs, but it depends on production/planning stage and whether the order is already packed or dispatched.

To request an addition, email info@sailboatrc.com with:

  • your order number
  • the items you want to add
  • your destination country

If the order has already entered final packing or dispatch, we may not be able to add items, or we may need to create a separate shipment.

B) Support vs paid consulting

We provide basic customer support for our products by email. However, some advanced services may be paid (for example: detailed long-form tuning/coaching, extended one-to-one consulting, repeated deep technical analysis, custom project planning, or premium ongoing support).

Important: Warranty claims, missing items, shipping issues, legal withdrawal requests, and legal complaints are handled through standard support and do not require paid support tickets.

If paid support applies, we will always inform you in advance and confirm the price/scope before starting.

Introducing Support Tier Pricing

At Sailboat RC, we’re proud to be the highly trusted and world-renown brand in the IOM world. Our sailboats are constantly at the very top — and so is our support. That’s exactly why we’re making a change.

As demand for our support crew has grown to unprecedented levels, we’ve reached a point where our team is handling an extraordinary number of emails, calls, and custom requests every single day. To maintain the high-quality help you expect from us, and to prioritize sailors who truly need it, we’re introducing a support ticket system:

  • Basic help stays free — you’ll still get answers to key questions without any cost, no changes there.
  • For more detailed or repeated requests (approx. 5+ emails), a small ticket-based pricing of €50 will apply. This can be repeated if you need even longer guidance with +10 questions, etc.
  • And for advanced and sophisticated technical help that our cofounder Zvonko J. has to offer, a new tier of extra +€35 ensures you’re never left without an answer needed to clear some “high-tech” bits of knowledge on top of our basic support.

This isn’t about charging for help — it’s about making sure every sailor gets the right level of support, and that we stay focused on building, innovating, and racing at the highest level. Again, our basic support remains free, and this type of upgraded Support Plan will help us deliver even better help to all of you with a transparent plan that is clear to all users.

We believe this model is fair, transparent, and ensures the future of our unmatched customer care with us.

Thank you for being part of the Sailboat RC fleet worldwide.

SORRY, BUT NO. OUR BUMPERS HAVE A SPECIAL WAY OF MANUFACTURING AND INSTALLATION OF THEM SO WE DO NOT OFFER SPARE ONES. THE GOOD THING IS THAT THEY HAVE A PERFECT BLEND OF LIGHTNESS AND DURABILITY SO THEY NEVER REQUIRE CHANGE, EVEN AFTER MANY YEARS OF USAGE.

WELL, YES, IF YOU OWN A MUCH OLDER IOM SAILBOAT FROM SAILBOAT RC, SUCH AS “KANTUN S” FOR EXAMPLE, YOU CAN STILL ORDER KEEL AND/OR BULB AND WE CAN MANUFACTURE THOSE PARTS SO BOTH KEEL AND BULB WILL MOST LIKELY FIT YOUR KANTUN S HULL WITHOUT ANY ISSUES. HOWEVER, AS WE CAN’T KNOW THE EXACT MEASUREMENTS FOR YOUR ANGLES INSIDE THE KEELBOX, IT WOULD BE BEST THAT WE HAVE THAT HULL WITH US IN THE PRODUCTION FACILITIES OF SAILBOAT RC. SO FAR, WE MANAGED TO MANUFACTURE ALL THESE PARTS WITHOUT ANY RETURNS/ISSUES AND MOST OFTEN WE DO NOT HAVE HULL WITH US, BUT WE CAN’T BE SURE IN FUTURE YEARS TO COME WHO MODIFIED THE IOM HULLS OR IF SOMEONE WAS NOT HANDLING OUR HULLS WELL. SOMETIMES, OWNERSHIP OF IOM HULLS IS CHANGED BY SEVERAL OWNERS OVER MANY YEARS AND SOME IOM SAILORS LIKE TO MODIFY THEIR HULLS ALSO WHICH IS WHY WE CAN’T GUARANTEE 100% EXACT KEEL OR BULB FIT LEVEL SUCH AS THE ORIGINAL HAD, FOR EXAMPLE, 10 YEARS AGO. HOPE YOU CAN UNDERSTAND THAT. IF YOU HAVE ANY DATA OR ANYTHING ELSE THAT COULD HELP US IN PRODUCTION FOR OLDER PARTS, FEEL FREE TO CONTACT US BEFORE MAKING ORDER.

Buying individual sails vs a full suit

When ordering individual jibs or mainsails instead of a full sail suit, the total cost is not a simple 50/50 split of the full suit price. Pricing considers multiple factors: production costs, materials, craftsmanship, shipping logistics, packaging, and more.

Example (Suit A)

  • Full Suit A: 97 €
  • Jib only: Full suit price minus 40 € → 57 €
  • Mainsail only: Full suit price minus 35 € → 62 €

Why individual pieces can cost more per item

  • Production efficiency: Full suits optimize production resources. Separate smaller orders need individual handling, packaging, and shipping—raising overhead.
  • Material allocation: Some materials are sourced and cut more efficiently when producing full suits than single components.
  • Craftsmanship time: Each sail requires specific handling and quality checks; labor varies more when ordered separately.
  • Shipping & packaging: Logistics are calculated differently for single items vs. complete sets, affecting the final price.
  • Other costs: Marketing, sponsorships, electricity, and other fixed/variable costs are allocated differently across products.

Transparency at checkout

All costs are automatically calculated and displayed correctly during checkout for full transparency and accuracy.
If you have any questions about pricing, feel free to contact us.

No. You will see big brand logo or boat design name on many hulls, but that is not needed. This is what you will definitely notice to be different about our new VISS as well — there’s no oversized design name stretched across the hull anymore. At Sailboat RC, we believe that true quality doesn’t need to shout. As one of the most recognized and respected brands in the IOM world, we’ve reached a point many years ago where our design speaks the best for itself — not through large logos or letters, but through results, performance, craftsmanship, and presence on the water. That’s why we’ve made a conscious decision to move away from industry norms, just like we did with new hull lines too. Instead of huge letters written all over your hull, we’ve chosen a refined VISS signature — subtly placed on the stern with almost invisible letters. It’s a quiet nod to those who know, and a respectful gesture to those who sail and look for more pleasing aesthetics. Because when you choose a VISS or any Sailboat RC goodies, you’re not here to be a walking ad on racing course. You’re here to race, to enjoy, and to own a piece of equipment that values both aesthetics and legacy.
So, just take care to certify your IOM sailboat at your NCA (your country) and then you will get your own IOM hull number which needs to be visible on deck per IOM class rules, that is all what is needed.

Well, we already stated some links on our homepage that should be a good starting point for more exploration if you want to dive deeply into the world of model yachts that interest you, so here they are:

USEFUL LINKS TO LEARN MORE ABOUT RC SAILING:

  • Each year Sailboat RC organizes in Split (Croatia) the world’s most comprehensive Masterclass event for all RC sailors who want to know the deepest insights about trim, tactics, strategy and many other details. We focus on IOM class and all brands of IOM sailboats are welcome to come, if you do not want to travel with your IOM or you do not have one yet, we can even rent it for you. But, this experience is far more than a learning course, we start new friendships, taste some Mediterranean local cuisine and go on excursion day (Split is the heart of Dalmatia, a true heaven for relaxation and sightseeing!), so feel free to join us on this amazing event! To find out more about this option, check the following links:
  • World Sailing official page – main sailing governing body worldwide (officially recognised by the International Olympic Committee – IOC)
  • IRSA official page – worldwide radio sailing organization (as an affiliated member of World Sailing)
  • IOMICA official page – main IOM class governing body worldwide
  • IOMICA official forum – forum page about IOM model yachts, rules, events and general discussion within IOM class
  • IOMICA official YouTube – official IOM class YouTube account
  • EC12 class official page – one-design radio controlled yacht (59 inches in length), not recognized by IRSA (not under World Sailing)
  • Victoria One Design class – about page for Victoria class, not recognized by IRSA (not under World Sailing organisation)
  • DF65 official page – main page for DragonForce 65 monoclass, not recognized by IRSA (not under World Sailing organisation)
  • regate.com.hr – website with lots of professional photos & videos of model yachts (with reports in the Croatian language – those can be translated easily if you want to read more about events that are covered there)

To buy JIB ONLY (or ONLY MAINSAIL – not full suit of sails) all you have to do is to go on the same link to purchase sails normally and then from dropdown menu on options (extras) below, under Option 1. “YOU ARE BUYING” simply select “Jib only” or “Mainsail only” and that will be your selected option when you do checkout to buy only jib (or mainsail). The webshop will automatically deduct the price of full suit to the price of jib only or mainsail only, so the price will be lower than full suit of course.

To clarify better, you can order sails or jib only (or mainsail only) from our webshop. for example,  this is Suit A link – https://www.sailboatrc.com/product/monosrc-sails-suit-a-no1/, and when you are there, simply scroll down and from section “You are buying”, kindly click on drop down menu to see options available (where it says “FULL SUIT” per default) and then select Jib Only and add this item to Cart, that is it. ;)

Yes. Sailboat RC also specializes in designing and manufacturing custom RC sailing equipment for all major classes — and even fully bespoke one-off projects.
We have extensive experience tailoring components to exact specifications from many different RC sailboats, including custom carbon, plastic and fiberglass parts, non-standard sail shapes or dimensions, unique keel profiles, personalized boat stands, rig boxes, and even fully custom hulls handmade to order.

Whether you need a modification for a recognized class (IOM, DF65, RG65, Marblehead, 10R, Kyosho, DF95, Comtesse etc.) or a completely unique design built from scratch, our workshop can adapt dimensions, materials, laminates, and construction techniques to match your RC sailing goals.
Every project is crafted with the same precision, performance standards, and attention to detail that define all Sailboat RC models.

If you have a custom idea or a special requirement, feel free to contact us — we are always happy to discuss new RC sailing innovations.

What is Klarna?

Klarna is a flexible payment method that allows eligible customers to pay immediately, pay later, or split their purchase into instalments. The exact options offered are determined by Klarna and can vary by customer, country and order value.

Is Klarna available at Sailboat RC?

Yes. Klarna is available through our secure Stripe payment integration for eligible customers in supported countries.

If Klarna is available for your order, it will automatically appear under Payment options during checkout.

Which countries currently support Klarna?

Based on the Klarna configuration shown in our Stripe account, the following supported customer locations are explicitly visible:

  • Austria
  • Belgium
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Ireland
  • Italy
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom

Stripe also indicates additional supported countries beyond those visible in the current configuration view. Availability is therefore best confirmed directly at checkout.

Why don’t I see Klarna at checkout?

Klarna only appears when Stripe and Klarna determine that the order is eligible.

Availability can depend on:

  • your country/location
  • billing and shipping country
  • selected currency
  • order value
  • products in the order
  • Klarna’s eligibility assessment
  • the Klarna products available in your country

For example, we confirmed during testing that Klarna appeared correctly for an eligible checkout from France, while it was not displayed when testing from an unsupported location.

Which currencies can be used with Klarna?

Our Stripe configuration supports several Klarna currencies, including EUR and GBP, along with a number of other European currencies.

The checkout will automatically determine whether Klarna is compatible with the currency being used for your order.

How do I pay with Klarna?

If Klarna is available:

  1. Add your Sailboat RC products to the cart.
  2. Enter your billing and shipping information.
  3. Select Klarna under Payment options.
  4. Click Place Order.
  5. You will be securely redirected to Klarna to complete the payment process.
  6. Klarna will show the payment plans available specifically to you.
  7. After completing payment, you will be returned to Sailboat RC.

Can I pay for a VISS or K2 in monthly instalments?

Potentially, yes.

Depending on your country and Klarna eligibility, you may be offered options such as:

Pay now, Pay later, or Pay over time / instalments.

However, the number of instalments and monthly payment amount are determined by Klarna. They are not identical for every customer or every country.

Can Sailboat RC guarantee a specific instalment plan?

No. For example, we should not promise “12 × €290” to every customer unless Klarna specifically makes that financing plan available to that individual customer.

A safer description is:

Flexible payments with Klarna available for eligible customers. Payment options and instalment plans vary by country and eligibility.

Or, for product pages:

Pay over time with Klarna. Available plans are shown at checkout for eligible customers.

Why might two customers see different Klarna options?

Klarna evaluates each transaction individually. Two customers purchasing the same boat can therefore receive different options based on their:

  • country
  • order amount
  • Klarna account/history
  • financing eligibility
  • local Klarna products

Sailboat RC does not control or approve these individual financing decisions.

Is Klarna payment secure?

Yes. Klarna payments on Sailboat RC are processed through our Stripe payment integration. Sensitive payment information is handled by Stripe and Klarna rather than being stored directly by Sailboat RC.

Does selecting Klarna delay my order?

Selecting Klarna does not by itself change normal Sailboat RC production or dispatch procedures. Once the payment has been successfully authorised and the order is confirmed, it enters our normal order-processing workflow.

How can I check whether Klarna is available to me?

The simplest method is to add the product to your cart and proceed to checkout using your correct billing and shipping information.

If your purchase is eligible, Klarna will automatically appear under Payment options. If Klarna is not displayed, it is currently unavailable for that particular checkout.

So, you are having troubles with low wind, or your sailboat nose dives while there is stronger wind? Fear not, let us dive into some basics for all of you trying to get better in every regatta.

For trim & K2 IOM optimization in light wind conditions, put sail boom in the centre, jib should go on 55 mm from centerline of the mast to centerline of the boom, mainsail leech should be on 45 mm from centerline and leech from jib should be on 80 mm from the centerline. We tend to have a nice “belly” in our sails in the light wind conditions to put it more in pictures with words so you can get where we aim better. What can also help is to try and catch the wind which blows a little bit above, higher from the surface. To do that, adjust your sails on higher positioning (jib can move up on mast holes) and use the tip of your main sail so that it captures the winds which blow easily there but not close to the surface of the water.

Here are some more tips for stronger wind conditions: try and observe the regatta (race) field in a wide spectre (area) to see where the strong gust will hit first. Before it hits your K2 you must speed up with the sailboat and then enter into a strong gust (wind) area. That way, K2 will nosedive minimally or almost nothing and you will accelerate like never before. Other things which can help is tilting the rigs more backwards, to the stern, or/and moving the jib pivot upfront, forward. Try and play with those options, but the key is to speed up as much as possible before the strong wind gust hits you. Also, K2 is designed to surf downing not to nose dive and stern up! The idea is to keep the stern down as long as possible. Hope our guidelines will be helpful as they work great for us and others in those situations, but you will have to train a little bit of course in order to execute it like a true RC pro sailor! Anyway, we will have more updates for all of our items soon as we are constantly doing R&D, so we appreciate your feedback. 

–  –  –  –

If you are wondering about the max allowed speed for your sails (rigs) here are the approx. suggestion we have for you:

Suit A (No. 1): 0 – 10 knots

Suit B (No. 2): 9 – 20 knots

Suit C (No. 3): 18 – 35+ knots (IOM sailboats do not have max wind limits, so go wild here!)

–  –  –  –

An extra explanation for K2:
Sailboat RC’s “Kantun 2” is built to be a “state-of-the-art” design and to be easy and intuitive to sail with speed and also excellent in taking & gybing. The idea is to have a high-quality sailboat for any level of a sailor (skill), something like an open board; so you have a starting tuning guide on the boat which works well on any condition and then you also receive tuning guides for more advanced tuning steps. From that, you can optimize any way you prefer and test until you reach amazing speed and agility. But, in order to do that, performance is key and “K2” achieved that goal, I trust we can say that for sure now.

Also…are you are experiencing troubles with your trim (for example in choppy waves and medium wind) as you gain speed easily but you need to gain more height? Fear not, the problem lies most often in these settings, try the following: close leech of mainsail more and if the boat starts to go too high open the mainsail boom with the sheet a little bit more out, try to find your optimum there.

We hope that will help to answer some of the questions we get asked.

Fair winds and all the best from
Sailboat RC Crew!

Start Your RC Sailing Adventure – Contact Us!

“At Sailboat RC, Every Query is an Adventure”

Ready to embark on an RC sailing journey but have questions? Fear not! Contact us, and we’ll ensure you have all the information you need to set sail confidently. Our team is eager to help you catch the perfect wind for your RC adventure!